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nqobile Z
1 reviews | Active since Nov 2015
17 Nov 2015, 13:36
premiums not paid back
discovery health
Helpful (0)
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Replies (1)
Discovery Health's replyOfficial
20 Nov 2015, 16:53Hello nqobilezng13,
Thank you for your comment.
We've confirmed that you have been provided feedback through our service centre and this was also emailed to you.
While your membership was active, you received medical aid cover and your claims were paid according to your plan type and benefits.
As a medical aid insurer we do not offer premium refunds based on your claims history. The premiums you pay are allocated towards the Medical Scheme fund which is used to fund claims for all its members. Therefore, we are unable to refund the premiums you paid for the period you did not use the policy.
Regards
Kevin
Thank you for your comment.
We've confirmed that you have been provided feedback through our service centre and this was also emailed to you.
While your membership was active, you received medical aid cover and your claims were paid according to your plan type and benefits.
As a medical aid insurer we do not offer premium refunds based on your claims history. The premiums you pay are allocated towards the Medical Scheme fund which is used to fund claims for all its members. Therefore, we are unable to refund the premiums you paid for the period you did not use the policy.
Regards
Kevin
Discovery Health's reply20 Nov 2015, 16:53
Official
Hello nqobilezng13,
Thank you for your comment.
We've confirmed that you have been provided feedback through our service centre and this was also emailed to you.
While your membership was active, you received medical aid cover and your claims were paid according to your plan type and benefits.
As a medical aid insurer we do not offer premium refunds based on your claims history. The premiums you pay are allocated towards the Medical Scheme fund which is used to fund claims for all its members. Therefore, we are unable to refund the premiums you paid for the period you did not use the policy.
Regards
Kevin
Thank you for your comment.
We've confirmed that you have been provided feedback through our service centre and this was also emailed to you.
While your membership was active, you received medical aid cover and your claims were paid according to your plan type and benefits.
As a medical aid insurer we do not offer premium refunds based on your claims history. The premiums you pay are allocated towards the Medical Scheme fund which is used to fund claims for all its members. Therefore, we are unable to refund the premiums you paid for the period you did not use the policy.
Regards
Kevin