1 reviews | Active since Nov 2012
Premium Amount Sky High
Good day<br> <br> I am utterly disgusted by Discovery Health. I do not even know where to begin. I am on the keycare plus plan . I had to submit my verification papers and did so. My premium went from being R1700 - R3670, i have stated earlier that he does not work overtime every month and as far as i know the premium should be based on the Salary he earns not his overtime as overtime does not get worked every month. WTH are you thinking how are we to survive every month with a 1 year old daughter. This is horrifying how am i suppose to survive when i do not work overtime with a premium of R4000 per month. My salary is R10 000pm and i do not work overtime that much. How do you get to put me on the Highest paying rate. Can you not see from my premium before has now jumped to almost double the amount. What am i to do when i dont work overtime and how do i pay my premium. And also im on a contract basis till end of March then ill be unemployed this is horrifying and scary that i can be over charged like this. This is unacceptable as i need to survive at the end of the month.
Thank you for your comment.
I confirmed that the premium on your chosen plan type is determined by the income declared. We use verification processes to confirm that the information provided is accurate. Based on the income declared the premium allocated was correct for 2015. I have discussed your available options and await your further instruction to assist.
Thank you for allowing me to assist with your query. Please feel free to contact me should you require any further assistance.
Kind regards
Rishana
Thank you for your comment.
I confirmed that the premium on your chosen plan type is determined by the income declared. We use verification processes to confirm that the information provided is accurate. Based on the income declared the premium allocated was correct for 2015. I have discussed your available options and await your further instruction to assist.
Thank you for allowing me to assist with your query. Please feel free to contact me should you require any further assistance.
Kind regards
Rishana
