AC
Andrea C
1 reviews | Active since Dec 2019
21 Oct 2020, 10:46
Prejudicial policy
I am currently in my Above-the-threshold component in which the medical aid will only cover generic medication 100%. However I take a medication monthly that the chemist advised that there is no generic available for and therefore I need to pay in the differential. I find this unfair as I am being prejudiced for the pharmaceutical companies not producing a generic. I could understand if I chose a non-generic I would be liable but that choice does not exist. This is unfair consumer practice.
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Replies (2)Discovery Health's replyOfficial
21 Oct 2020, 12:35Dear Andrea C
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply21 Oct 2020, 12:35
Official
Dear Andrea C
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's replyOfficial
22 Oct 2020, 13:12 Dear Andrea C We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply22 Oct 2020, 13:12
Official
Dear Andrea C We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
