CB
Carmen B

1 reviews | Active since Sept 2020

01 Sept 2020, 19:21

Possible Discovery *****

Great medical aid BUT........ Recently I suspected ***** and called Discovery medical aid. But to no avail. I phoned Discovery ***** line but they referred me back to the medical aid. I am going back and forth and no one can help. The call centre agents are very friendly but I can't get to the right person to help me. I even went to a broker who deals with Discovery but he said he can't help me.

I am so frustrated.

0
Replies (2)
Discovery Health
Discovery Health's reply02 Sept 2020, 09:13
Official
Dear Carmen B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply04 Sept 2020, 14:11
Official
Dear Carmen B

Please check your emails for feedback from us.

Regards 
Discovery Health Servicing Team