MN
Mbongeni N

1 reviews | Active since Aug 2021

13 Aug 2021, 11:31

Poor work attitude

***(keycare plan) Shame these agents you have. Just called in at 10:58 today. The first person answers Namhla , then hangs up. The next agent Mohammed answers and keeps me on hold for 25 minutes. What type of circus are we running here?

0
Replies (2)
Discovery Health
Discovery Health's reply13 Aug 2021, 11:51
Official
Dear Mbongeni N

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply16 Aug 2021, 09:48
Official
Dear Mbongeni N We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team