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Vhuhwavho R

1 reviews | Active since Jul 2024

29 Jul 2024, 12:06

Poor user interface

I have been struggling to retrieve medical aid certificates and all recommended solutions are not working.

0
Replies (5)
Discovery Health
Discovery Health's reply29 Jul 2024, 13:07
Official
Dear Vhuhwavho R

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
Regards Discovery Health Servicing Team

Best regards,

VR
Vhuhwavho R's update29 Jul 2024, 13:36
Reviewer Update
if possible can you please send me all my medical aid certificates for the past 3 years.

I am no longer a customer with discovery and meaning that i no longer have access to the system. Every alternative that I go for requires logins.
Discovery Health
Discovery Health's reply29 Jul 2024, 15:17
Official
Dear Vhuhwavho R

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Best regards,

VR
Vhuhwavho R's update30 Jul 2024, 08:59
Reviewer Update
Thank the matter has been resolved.
Discovery Health
Discovery Health's reply02 Aug 2024, 14:27
Official
Dear Vhuhwavho R

Thank you for the excellent feedback.
RegardsDiscovery Health Servicing Team

Best regards,