Poor Systems and Broken Promises

I had my medication covered by my MSA last year. This year when I tried to pay with my MSA the payments rejected.

I have spoken to a consult who promised to come back. Nothing yet. No reference number.

I am sitting with the exact same issue I had to deal with last year this time.

Apart from everything the MSA is my money. It is my savings money. It should have absolutely ZERO to do with the medication I take.