Poor services with no human interaction available.

Discovery medical aid do not email you updates on your medical aid status, they require you to use their smart phone app, as if everyone can afford a smart phone. Trying to register to use the app is impossible as Discovery has a wrong phone number on their records for me which i do not know how they got it right as all correct details was supp**** but regardless. Trying to authenticate it requires your id number, for which it told me my id number does not match my email which was also provided to them, yet to spite all this my records are correct enouth to deduct money from. Trying to use their online help or phoneing them simple sends you in circles requesting the same info all the time or advising you to use another method which just fallow the same process. Eventually emailed the medical aid admin are who responded on my Email that they cant get hold of ...duuu you using the wrong phone number, the Email further stats to please contact the sender but with now contact info, or to try one of the self help options ....which is not working and the reason for the email you send in the first place.