Poor Service Wrong Advice Poor Trained Staff

Good Day <br> <br> I am terrably dissapointed with thee POOR POOR service I have REICEIVED from DISCOVERY as I have been BATTELING to get this matter resolved since the month of JUNE. I have called and EMAILed so many times, yet matter still not sorted and NOBODY at DISCOVERY seems to KNOW what they ar3e doing. EVery TIME i call I get transferred from one person to the next. KNowbody knows what they doing and CASE MANGERS do no CALL you BACK at ALL to give FEEDBACK. <br> <br> Referance Numbers<br> ***<br> ***<br> ***<br> ***<br> ***<br> ***<br> ***<br> ***<br> ***<br> ***<br> ***<br> ***<br> ***<br> <br> I called once again this morning after holding on for 30 minutes I got cut off. This is very POOR service. I have spoken to consultants, Case Managers, Cronic Departmets and yet this matter has still not been sorted. I have also emailed, bank stetements, lots of diffrent forms I had to complete as well as docters scripts. <br> <br> I am at the end of the line. If I get sick I will hold DISCovery MEDICAL AID personally responsible for all bills that accure as a sesult of this matter regarding my cronic medication not resolved.<br> <br> I have send all documentation asked for throug