GM
Geraldine M

1 reviews | Active since Dec 2011

21 Jan 2016, 19:22

Poor Service Smart Plan Dr

My husband and I went to Dr Visser, 1 of the VERY few available drs willing to see patients on Smart Plan closest to where we live (which is Sunninghill).<br> <br> We sat down in his room, he does not greet us or ask my husband's name (who was the patient), he simply blurts out \What's wrong?!"No manners whatsoever and so rude.<br> <br> My husband proceeds to tell him what is wrong and his response was \""What plan are you on?\"" <br> <br> Excuse me? What does my plan have to do with the service I am supposed to receive? Needless to say"

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Replies (1)
Discovery Health
Discovery Health's reply25 Jan 2016, 16:09
Official
Hello GT,

Thank you for your comment and for taking my call this afternoon.

We are sorry to hear about the service you have received and I have emailed you the Health Professions Council of South Africa's contact details as promised.

Regards

Tshidiso