poor service received and incorrect billing

After expressing my dissatisfaction to Mujeeb Bray, head of Discovery Service I was eventually refund my R3100.00 only to receive a posted statement in September 2015 dated August 2015 that I now owe Discovery R2790.00 (Claim Reversal Debt).<br> <br> Well I'm sorry, you and your accounts department passed what appears a credit of R2790.00 against my MSA twice. This has no relation to the R3100.00 I had to borrow to pay for my admission fee on the day of surgery which none of the call centre staff advised me about in order to have my surgery performed.<br> <br> So Discovery has 2 options now, debit my current MSA (available balance R3377.74) with the R2790.00 or create a payment arrangement of R100.00pm effective October 2015.<br> <br> You can be assured that 2016 I will not be a Discovery member due to poor service received