SM
Selome M

1 reviews | Active since Mar 2017

28 Nov 2023, 12:49

POOR SERVICE LEVEL

WORST SERVICE EVER. My issue still hasn't been resolved. I have just check the balance of my specialist benefit and found I have 0 Rand Value this issue was suppose to be resolved a month ago today is the 31st of October 2023 and I was just informed the case was closed without any resolution. What type of service is this I call this Service at its' worst that much I can say.

0
Replies (2)
Discovery Health
Discovery Health's reply29 Nov 2023, 07:04
Official
Dear Selome M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply30 Nov 2023, 14:20
Official
Dear Selome M

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team