Poor service from the claims department

<p>I've been trying to process a claim from the 2nd of August. The claims department admits that the fault is in their side and yet the issue remains unresolved! Ive since put in two more claims still also not resolved. I've spoken to various different people Sinazo Beverly... no one has provided feedback. Im in the last month of my pregnancy and seeing my doctor weekly. I have another doctor's visit Thursday and you'll be FOUR claims behind. I am disgusted in the service and the level of commitment and benefits provided to pregnant women. Please resolve ASAP!</p>