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bathabile P

1 reviews | Active since Mar 2018

19 May 2021, 12:32

POOR SERVICE FROM LANCET & DISCOVERY MEDICAL AID PERIOD!!!!!

Poor services from Lancet laboratory & Discovery medical aid!!!, My husband and i took blood tests last year 2020 December on the 24th at Lancet Laboratory Polokwane branch and the claim was sent to my Discovery medical aid, which part of it was wrong and also billed twice, i waited for the reversal since i received a notification from that they are aware of the error for been billed twice i have been following up till today, when i call Lancet laboratory they refer me to Discovery and when talk to discovery they sent me back to Lancet, i am very very angry and disappointed with the two and its unfortunate i am busy with a certain process that i need laboratory tests from Lancet , as for Discovery medical aid i don't want it anymore and will make sure people hear about this. this wasted my money following up every single day after they make promise of fixing this on top of the expenditure one pays monthly for medical aid or expensive blood tests!

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Replies (1)
Discovery Health
Discovery Health's reply19 May 2021, 13:00
Official
Dear bathabile P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team