SM
Sipho M

1 reviews | Active since Jul 2020

06 Feb 2024, 07:08

Poor Service From Discovovery Medical Aid

I am having quite a bad experience with Discovery Medical Aid.

I paid my premium and I was at the doctor yesterday and only then I found that my medical aid was stopped with no notification or anything and I can't understand why as I have paid my monthly premium.

0
Replies (2)
Discovery Health
Discovery Health's reply06 Feb 2024, 09:33
Official
Dear  Sipho M
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply07 Feb 2024, 16:00
Official
Dear  Sipho M
 
We have been in contact with you.

Regards 
Discovery Health Servicing Team