jM
jiroshan M

1 reviews | Active since Oct 2012

24 Aug 2021, 15:35

POOR SERVICE FROM CALL CENTRE

Almost 20 calls made and my claims never get paid. I have benefits available and nobody seems to know what's going on. Pathetic service

0
Replies (5)
Discovery Health
Discovery Health's reply25 Aug 2021, 08:20
Official
Dear jiroshan M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
   
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply27 Aug 2021, 14:27
Official
Dear jiroshan M

We’ve responded to your query. 
   
Regards 
Discovery Health Servicing Team
jM
jiroshan M's update31 Aug 2021, 12:39
Reviewer Update
What bull****. Claims are still unpaid!!!
Discovery Health
Discovery Health's reply06 Sept 2021, 12:19
Official
Dear jiroshan M

We’ve had your query escalated.
   
Regards 
Discovery Health Servicing Team
jM
jiroshan M's update10 Sept 2021, 14:49
Reviewer Update
CONTINOUSLY ESCALATED BUT STILL NO PAYMENT MADE!