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Nathan A

1 reviews | Active since Oct 2018

19 May 2021, 20:50

Poor service for both claim reimbur*****t and vitality

I have alerted Discovery health to issues with the syncing of my heath device to my vitality benefit on numerous occasions over the last year. To date I have no resolution and nobody has bothered to call back, I have always been the one to follow up.

I have also had issues submitting claims via the Discovery app, i submitted to claims for December 2020 in January and I am yet to ve reimbursed

Your service is putrid

0
Replies (2)
Discovery Health
Discovery Health's reply20 May 2021, 07:27
Official
Dear Nathan A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply20 May 2021, 16:41
Official
Dear Nathan A

We have contacted you regarding your query.

Regards 
Discovery Health Servicing Team