EC
Elsa C

1 reviews | Active since Apr 2015

03 Aug 2021, 10:00

POOR Service!!!

I have cancelled the medical aid for both my partner and I at the end of June 2021 with 30-day notice. This was confirmed by you, Zola. Now, can you let me know why the debit order still went off my account this morning??

I URGENTLY need an explanation.

0
Replies (2)
Discovery Health
Discovery Health's reply03 Aug 2021, 10:50
Official
Dear Elsa L
 
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 
 
Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply03 Aug 2021, 12:48
Official
Dear Elsa L
 
We’ve responded to your query. 
 
Regards 
Discovery Health Servicing Team