Poor Service

I had to cancel my premium due to retrenchments and I couldn't afford to pay my medical aid from January 2025 to February 2025. I reapp**** in March now that I can finally afford it. But Discovery Advisors are so USELESS, I stayed on the line for almost 50 minutes waiting for someone to speak to me and explain why my application is taking 3 days long just to get finalized. I am growing so tired of Discovery that I need to go back and forth with emails and phone calls but nobody can tell me what is actually going on. Discovery always has they thing oh sorry I don't know why our emails are down Really??? I am paying so much money with I receive such poor service - i will rather take my business elsewhere . I am really feed up with Discovery Service