Poor Service Discovery Medical Aid Bad News

Item: Discovery Health
Rating: 1
Author: Puseletso M

Very bad service. How dare take my money n when I need services which I have paid for u take forever to approve/authorize. We take medical aid so that we can use the services but with this one it's like u have to beg for benefits u r paying for. Right now I'm very annoyed n irritated. Poor service

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

03 Apr 2019, 10:15

Dear puseletso-motsepe

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

Discovery Health's reply03 Apr 2019, 10:15

Official

Dear puseletso-motsepe

We’re sorry to hear you’re dissatisfied. Please give us a chance to look into your query and we’ll be in touch soon.

Regards
Discovery Health Servicing Team

Puseletso M's updateReviewer Update

06 Apr 2019, 09:17

How long does it take to get feedback. Simple thing takes days to resolve. U guys r really not serious

Puseletso M's update06 Apr 2019, 09:17

Reviewer Update

How long does it take to get feedback. Simple thing takes days to resolve. U guys r really not serious

Discovery Health's replyOfficial

08 Apr 2019, 14:46

Dear puseletso-motsepe

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply08 Apr 2019, 14:46

Official

Dear puseletso-motsepe

We have been in touch to answer your comments.

Regards
Discovery Health Servicing Team