Poor service Discovery Health Refund - still waiting my refund for an error they made 2 months ago

<p>I cannot get anywhere with Discovery Health despite weeks of liaising with their call centre.</p> <p> </p> <p>Discovery Health deducted an amount from my MSA for a purchase at a JHB Pharmacy. I live in Cape Town and realised this was an error on their side. I notified them and requested for this money to be refunded to my MSA. They advised I had to fill in a claim form in order to be refunded. I did the paperwork as required and after 2 months of this happening have still not been refunded the said amount. Just endless emails and reference numbers but zero happening. It is a disgrace !</p> <p> </p> <p>People - please check your MSA regularly. Who knows what might all end up in Discovery Health's pocket due to people not checking this.</p> <p> </p>