Poor service Discovery Health

Item: Discovery Health
Rating: 1
Author: Gael H

Called your helpline 3 times - person who answers can't help me add a dependant. 3 times I have been transferred to that department ano no one answers, just SILENCE on the line, meanwhile my cell phone is racking up the minutes!!!! What is wrong with your company??????

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

01 Jun 2021, 06:16

Dear Gael H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's reply01 Jun 2021, 06:16

Official

Dear Gael H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards

Discovery Health Servicing Team

Discovery Health's replyOfficial

03 Jun 2021, 09:46

Dear Gael H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply03 Jun 2021, 09:46

Official

Dear Gael H

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team