MM
Macki M

1 reviews | Active since Jun 2019

26 Jun 2019, 15:09

Poor service delivery

Discovery health is such a mess. I mean we pay a fortune for proper and effective service yet one needs to wait for 2 days to get a specialist authorization number. I mean, what could be so difficult in just retrieving our records on the system and deliver a service thats due to us..especially if its an emergency! Im so frustrated and annoyed to be honest. Thanks

0
Replies (2)
Discovery Health
Discovery Health's reply26 Jun 2019, 15:20
Official
Dear MackiMmusi1

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Kind regards
Discovery Health Servicing Team 


Discovery Health
Discovery Health's reply01 Jul 2019, 14:35
Official
 Dear MackiMmusi1 

We have been in touch with you to answer your comments. 

Regards
 Discovery Health Servicing Team