Poor service delivery

After joining what is currently described as one of South Africas leading Health service providers I am not convinced that Discovery Health meets my expectation

Having joined the scheme in November I am still waiting for membership cards.

After numerous calls and email request send no one has responded and expalined where the blockage is or why there is such a long delay

I would really like to encourage Discovery Health and their reprasentatives and agents to keep the communication lines open to the customer and respond with quick and positive feedback whenever there is a request or a complaint issue.