LM
Lance M

1 reviews | Active since Dec 2017

09 May 2025, 11:29

poor service

Discovery Health encourages you to get a flu vacination, they offer you a portal to make a booking to schedule your vacination at the most convenient point near your residence or work, but FAIL TO TELL YOU THERE ARE NO VACINES AVAILABLE IN SOUTH AFRICA. Then you need to call the call centre, and what do they say, we are sorry! they need to take proactive steps, block the system when you want to make a booking, and give a message, vacines out of stock!!

0
Replies (2)
Discovery Health
Discovery Health's reply09 May 2025, 12:46
Official
Dear Lance M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply12 May 2025, 15:22
Official
Dear Lance M

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team