CB
Charles B

1 reviews | Active since May 2024

28 May 2024, 15:29

Poor Service by Discovery Health

I have been trying to open a life cover policy and vitality since 21.05.2024. the two agents who I have dealt with, Nazeem Ebraham and Nolwazi Moseley Ngcobo, don't deserve to be working for this company. They have failed to assist me for the past 8 days. they are rude, don't have customer service and as a result, I'm considering cancelling the whole thing and moving on. they hade me feel underappreciated and not valued as a client and customer.

0
Replies (2)
Discovery Health
Discovery Health's reply30 May 2024, 06:56
Official
Dear Charles k****tso B

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards 
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply31 May 2024, 09:45
Official
Dear Charles k****tso B

 Please check your emails for final feedback from us. 

Regards 
Discovery Health Servicing Team