Poor service and poor systems

Item: Discovery Health
Rating: 1
Author: Warren A

When their systems are down they expect you as a paying client to take the financial hit. No back up systems to help in emergencies. I.e. epilepsy. Worst medical aid. They do everything to not pay whilst taking multiple thousands EVERY month.

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

20 May 2025, 06:57

Dear Warren A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team

Discovery Health's reply20 May 2025, 06:57

Official

Dear Warren A

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

20 May 2025, 09:08

Dear Warren A

We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team

Discovery Health's reply20 May 2025, 09:08

Official

Dear Warren A

We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team

Warren A's updateReviewer Update

22 May 2025, 13:15

You have failed to address any and all of my concerns. You people are evil and sick

Warren A's update22 May 2025, 13:15

Reviewer Update

You have failed to address any and all of my concerns. You people are evil and sick

Discovery Health's replyOfficial

03 Jun 2025, 09:40

Dear Warren A

We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team

Discovery Health's reply03 Jun 2025, 09:40

Official

Dear Warren A

We have been in touch with you to answer your comments.
Regards Discovery Health Servicing Team