Poor service and inaccurate Administration

<p style="color: #555555;">I am writing this letter to express my concerns about the recent poor service I have experienced with discovery health, I would like to bring to your attention the fact that I received extremely poor customer service during my last call regarding my membership.</p> <p style="color: #555555;">As a reliable customer I have called discovery to update mydetails by changing the date of debit order.</p> <p style="color: #555555;">On the 25 of July 2016 I have noticed that there's a debit order from discovery after informing their consultants twice to change the of debit order from the 25th to the 31st of each month. </p> <p style="color: #555555;">I called discovery 0n the same date of the debit to rectify the situation however I didn't get any better help from them, I am very upset about this whole issues of Discovery going through my account and do as they pleased and affect the reputation of my account. </p> <p style="color: #555555;">I am not happy with the service, I have experienced the similar problem with them before and now they keep on doing it again. </p> <p style="color: #555555;">I am a very unhappy client , with discovery I always get issues with my account. I will appreciate if discovery Administration can be more accurate and pay attention in to details as they are bringing more frustrations in to their clients. </p> <p style="color: #555555;"> </p> <p style="color: #555555;">Regards</p> <p style="color: #555555;">Mrs Phumzile Nyathi </p> <p style="color: #555555;"> </p>