SB
Sharon B
1 reviews | Active since Feb 2023
13 Feb 2023, 11:39
Poor Service
I'm very disappointed with the service I have received from Discovery regarding my MSA that I requested an early payment for. They keep telling me about the finance department that is "working on it" since the 23 of January. I have called countless times explaining the urgency for this to be paid out but no payment has been done into my account until today. Very poor service.
Helpful (0)
Replies (5)0
Replies (5)
Discovery Health's replyOfficial
13 Feb 2023, 12:23Dear Sharon B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health's reply13 Feb 2023, 12:23
Official
Dear Sharon B
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
SB
Sharon B's updateReviewer Update
13 Feb 2023, 15:54Thank you for your prompt response.
SB
Sharon B's update13 Feb 2023, 15:54
Reviewer Update
Thank you for your prompt response.
Discovery Health's replyOfficial
13 Feb 2023, 17:57Dear Sharon B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health's reply13 Feb 2023, 17:57
Official
Dear Sharon B
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
SB
Sharon B's updateReviewer Update
13 Feb 2023, 18:06Yes I have been assisted. Thank you very much
SB
Sharon B's update13 Feb 2023, 18:06
Reviewer Update
Yes I have been assisted. Thank you very much
Discovery Health's replyOfficial
14 Feb 2023, 06:54Dear Sharon B
Thank you so much for taking the time to give us your positive feedback.
Regards
Discovery Health Servicing Team
Discovery Health's reply14 Feb 2023, 06:54
Official
Dear Sharon B
Thank you so much for taking the time to give us your positive feedback.
Regards
Discovery Health Servicing Team