DVDM
Dawid Van Der Merwe
1 reviews | Active since Jul 2016
10 May 2021, 20:17
Poor service
We have been calling and sending emails for days for pre hospital authorisation. Stay on the call forever and never get through to a consultant. No replies and no calls back. Mission impossible. From being the best medical aid to being the poorest in my opinion. How can such a simple thing be so difficult to achieve?
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Replies (2)
Discovery Health's replyOfficial
11 May 2021, 08:17Dear Dawid Van Der Merwe
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
Discovery Health's reply11 May 2021, 08:17
Official
Dear Dawid Van Der Merwe
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards Discovery Health Servicing Team
DVDM
Dawid Van Der Merwe's updateReviewer Update
11 May 2021, 13:37Hi there. We have still not had one single reply on any of our emails or a call back. Is there anyone at Discovery that can assist?
DVDM
Dawid Van Der Merwe's update11 May 2021, 13:37
Reviewer Update
Hi there. We have still not had one single reply on any of our emails or a call back. Is there anyone at Discovery that can assist?