KP
Kayleen P

1 reviews | Active since Dec 2024

31 Mar 2025, 07:59

Poor service

You guys really need to sort you debit system out you'll take your own time to debit and it's frustrating now when we say debit us on the last you guys should have account tracking the day before to ensure you debit leaves as soon as funds are in the account but we have to now hold on with using our own money because you guys decide to take your own time and as for your discovery bank you guys phone the entire damn day when I've said I'm a Only available after 5 you guys really need comprehend what's being said to you and do what you're actually being asked to do

0
Replies (2)
Discovery Health
Discovery Health's reply31 Mar 2025, 10:33
Official
Dear Kayleen P

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team

Discovery Health
Discovery Health's reply01 Apr 2025, 09:42
Official
Dear Kayleen P

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team