IS
Itumeleng S

1 reviews | Active since Dec 2016

19 Dec 2016, 14:21

Poor service

<p>I did an application for a medical aid with Joseph Ndovu, he was very helpful until he got a sale then didnt care anymore, I have not recieved confirmation of the application, I sent him a number of emails but has not responded. I am very disappointed in discovery's service. As I stand I dont know where I stand with my application I have called the customer care number with no success of being assisted. I am told different stories from different agents. My experience with discovery has been terrible and it was recommended by a friend, I will not be recomending it to anyone.</p>

0
Replies (3)
Discovery Health
Discovery Health's reply19 Dec 2016, 14:58
Official

Dear tumiseleke

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply21 Dec 2016, 12:58
Official

Dear tumiseleke

As soon as we have finalised this matter, we will send you final feedback by email.

Regards
Cornelius

IS
Itumeleng S's update29 Dec 2016, 09:38
Reviewer Update

Discovery services only gets worse, I was called by Corneluis he was suppose to sort out my problem

but like everyone else he has not called me. I have still not been assisted and urgently need someone to cancel the application. this is beyond bad service