NM
Neliswa M

1 reviews | Active since Nov 2016

07 Nov 2016, 14:25

Poor service

<p>Doctor faxed request for authorisation 2/11/2016 as i need to be assessed by specialist, called 4/11/2016 spoke to Chris who said it was only seny 3/11/2016 Today i called spoke to Gomotso who tells me it was only sent 4/11/2016 this is not good my life is at risk and i keep on getting different information i need this to be sorted out im sick i cant work and my doctor cannot keep me off work too long this is unacceptable. :(</p>

0
Replies (3)
NM
Neliswa M's update07 Nov 2016, 15:20
Reviewer Update

Poor service Doctor faxed request for authorisation 2/11/2016 as i need to be assessed by specialist, called 4/11/2016 spoke to Chris who said it was only seny 3/11/2016 Today i called spoke to Gomotso who tells me it was only sent 4/11/2016 this is not good my life is at risk and i keep on getting different information i need this to be sorted out im sick i cant work and my doctor cannot keep me off work too long this is unacceptable. :(

Discovery Health
Discovery Health's reply08 Nov 2016, 09:42
Official

Dear Nelznemo

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards
Discovery Health Servicing Team

Discovery Health
Discovery Health's reply09 Nov 2016, 08:37
Official

Dear Nelznemo

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team