Poor service

<p>Good day, </p> <p> </p> <p>I am at this stage a confused and ****ed off potential new client. I approached discovery health for health insurance because it was my Medical insurance for many years in the past before I moved abroad. I used to trust discovery but not anymore. I app**** for medical insurance online and had a consultant at New business. We discussed all the terms and conditions etc and I signed the document and returned it but neglected to add the date on the document. I was informed to change it and promised to send it late the next day from work. When I opened my inbox at work very late I saw another offer from a stranger I never spoke to at all just a random someone from Discovery. That's where I realized something is up because who is the right person now? Not to worry I told my consultant I don't feel comfortable to proceed although I signed the documents but I don't trust the brand anymore. 2 days later (today) I received another call from someone I've never met or spoke with before. Also to follow up on my docs I told her once again I'm not Intertested to deal with people I don't know because when you deal with insurance and exclusions waiting periods this new consultants will mess up everything. I've been a old and loyal discovery client for many years (classic comprehensive) after today I don't think discovery will see me again. When it comes to my life cover and medical insurance I want to deal with one person only because you build a relationship. Not some clietele ****** business add! Seems like discovery lost is momentum of being a trusted brand. It's just disgusting!!!!! </p>