1 reviews | Active since Oct 2013
Poor Service
To who this may concern:<br> I have been in contact with discovery but now for more than 3 days I struggle again to get feedback I am not sure why it takes so long for a response from Discovery.<br> <br> I would like a manager from Discovery claims department to contact me urgently, I was booked into hospita for 2 weeks and and I had two do toes come and see me maybe 3 times... They did not have anything to do with my treatment but have claimed through the medical aid for everyday that I was there. Now I have mentioned this to 2 consultants but I feel you and I have been taken advantage of and maybe go as far as saying that it's *****... But no one seems to care. <br> <br> I have submitted a chronic illness benefit but no response from discovery... I need to start with my medication and I get the same thing from Discovery as I do from the very bad nuro I see ... Which is nothing no response...
Thank you for your comment.
We've confirmed that you have been contacted and the details of your query discussed. We have requested further information from your healthcare provider regarding your Chronic Illness Benefit. Once this has been received we will be able to review your application and provide you with feedback.
Regards
Discovery Health Servicing Team
Thank you for your comment.
We've confirmed that you have been contacted and the details of your query discussed. We have requested further information from your healthcare provider regarding your Chronic Illness Benefit. Once this has been received we will be able to review your application and provide you with feedback.
Regards
Discovery Health Servicing Team
