Poor service

Item: Discovery Health
Rating: 2
Author: Shahistha R

Hi Seelan Moodley ID ********** 154089 Discovery medical aid no ********** 41 I downgraded my medical aid and I am on the CDE Programe in Houghton . when i went to collect my meds the lady at the pharmacy said that I can only collect from Feb . how can the medical aid break my " cover" of medication. I rely on this medication and I do not have extra to wait till Feb.

Helpful (0)

Replies (3)

Discovery Health's replyOfficial

16 Jan 2019, 14:57

Dear SHAI12

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team

Discovery Health's reply16 Jan 2019, 14:57

Official

Dear SHAI12

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards
Discovery Health Servicing Team

Shahistha R's updateReviewer Update

17 Jan 2019, 10:15

Hello . No one has called me yet. whats is happening. I have wasted time petrol who is going to compensate me for all this. Discovery and the CDE must deliver my medication.

Shahistha R's update17 Jan 2019, 10:15

Reviewer Update

Hello . No one has called me yet. whats is happening. I have wasted time petrol who is going to compensate me for all this. Discovery and the CDE must deliver my medication.

Discovery Health's replyOfficial

21 Jan 2019, 10:10

Dear SHAI12

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team

Discovery Health's reply21 Jan 2019, 10:10

Official

Dear SHAI12

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team