iV
imraan V

1 reviews | Active since Jan 2013

20 Nov 2018, 19:10

Poor Service

Sitting in hospital with my wife waiting for the past 35 minutes for discovery to answer their authorization calls. Absolutely disgusting service. How do you expect a sick person to wait so long for authorization.

0
Replies (2)
Discovery Health
Discovery Health's reply21 Nov 2018, 09:59
Official
Dear imivaizie

Thanks for bringing this matter to our attention. We’ll look into it and be in touch with you soon.

Regards
Discovery Health Servicing Team
Discovery Health
Discovery Health's reply22 Nov 2018, 11:04
Official
 Dear imivaizie
 We have been in touch with you to answer your comments. 
Regards
Discovery Health Servicing Team