Poor service

I have been sending mails, been ignored, send already two complaints, still being ignored.

My dad were admitted to hospital, i received a call, that state everything is covered 100% for the first 24 hours, and they hope he feels fast better.

First the MRI were not approved because he had last year a scan, its a new year, and why paying for 3 people on a medical aid, where only one member is allowed a MRI what every how many years, it clearly does not make sense. Just is as the so call we care about woman and mens health, apparently it changed, that pap smears, only once in every 3 years and only for one member, mammogram only for one member every two years, but for men every year, really you really care about health, and all the medical aids pull that stunt.

Premiums go up, but the the things medical aids, cover are getting less and less.

i received the bill from ****lder, where the lady said everything covered for the first 24 hours were a lie, becouse , they did not pay the first day full, only portion, disputed it, been ignored.

the anesthetic, i were not aware why money were paid into my bank account, and said please pay over, to whom to what i need to pay this money, who place the claim, me no the service provider, they send me the bill, and shows that the medical aid portion is actually 2207.40 patient portion is 1103.70, what did discovery done, they paid the patient portion and not the medical aid portion over, why?

I am not happy with the current status, then discovery claim, they are the best health provider, i do not think, your vision and mission is portrait correctly, forget to say read the small lines in the paper always a catch.

i cannot help doctors ask above medical aid rate, why is this not being investigated and taken up with the medical board.