Poor service

I sent my Claim in to Claim then I was told that<br> the claim will not be processed as this is not a Full cover GP.<br> <br> But non of this was mentioned to me at all when I took out my SmartPlan medical Aid<br> I think this *****ing from the customers and is unacceptable.<br> <br> After being on the phone a couple of time is was still not resolved and I was just<br> told that claim wont be done and that I have 90 days to change my medical Aid to another plan.<br> <br> R384<br> <br>