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sadhna S

1 reviews | Active since Jun 2013

12 Dec 2022, 16:27

Poor service

I uploaded a claim months ago and haven't heard anything back since. Also sent an email months ago to your complaints mailbox and received an automated reply that i will be called back, to date no call back. Also impossible to get through to your call centre. I want to cancel my cover as service is terrible.

0
Replies (2)
Discovery Health
Discovery Health's reply13 Dec 2022, 06:44
Official
Dear Sadhna S

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
   
 Regards
 Discovery Health Servicing Team
Discovery Health
Discovery Health's reply15 Dec 2022, 16:12
Official
Dear Sadhna S

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team