Poor Service

I have been trying to get my user name and password sent to me for over 4 week, just so that I could go onto the career web site and apply for jobs. I have sent over 6 e-mails requesting this and to no avail. I have even called in several times to speak to the recruitment specialist and HR Manager, even the switch board operator and consultant don't know what the hell they are doing???They have no clue as to which department to transfer you, you end up going in circles and repetitively, explaining your self to people like a broken recorder. The have even left a voice mail for the HR Manager to call back, but to date no one has called. Eventually after 6 weeks of waiting then only do I get a e-mail with my user name and password. They recruitment methods are definitely failing. To be employing people who don't respond to e-mail/voice mail messages and people that don't know which is the correct department to transfer to. You guys should seriously re-think your cognitive methods of recruiting , cause it is clear not working!!!!