Poor Service

Item: Discovery Health
Rating: 1
Author: MATHILDA H

We requested the Vitality Membership to be cancelled on 31 Jan 2026 via our broker Nanet Theron. The debit order was deducted again this month. We request to be refunded urgently. Id No : ********** 088. D Henning Looks like your admin depart lack of competency

Helpful (0)

Replies (4)

Discovery Health's replyOfficial

06 Mar 2026, 06:52

Dear Mathilda H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply06 Mar 2026, 06:52

Official

Dear Mathilda H

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

11 Mar 2026, 10:15

Dear Mathilda H
We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team

Discovery Health's reply11 Mar 2026, 10:15

Official

Dear Mathilda H
We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team

MATHILDA H's updateReviewer Update

07 Apr 2026, 11:15

Thank you, it was resolved

MATHILDA H's update07 Apr 2026, 11:15

Reviewer Update

Thank you, it was resolved

Discovery Health's replyOfficial

22 Apr 2026, 08:47

Dear Mathilda H

Thank you for taking time to give us your feedback.

Regards Discovery Health Servicing Team

Discovery Health's reply22 Apr 2026, 08:47

Official

Dear Mathilda H

Thank you for taking time to give us your feedback.

Regards Discovery Health Servicing Team