Poor response for chronic cover

Item: Discovery Health
Rating: 1
Author: Nikki M

I have been fighting with discovery for over a year to pay for chronic care that I am covered for. They have told me several times that it has been resolved and now the doctor is handing me over to lawyers. Everyone at Discovery is so pleasant and helpful but they don't get it resolved

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

02 Mar 2022, 10:43

Dear Nikki M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team

Discovery Health's reply02 Mar 2022, 10:43

Official

Dear Nikki M We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

03 Mar 2022, 11:27

Dear Nikki M We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team

Discovery Health's reply03 Mar 2022, 11:27

Official

Dear Nikki M We have been in touch with you to answer your comments. Regards
Discovery Health Servicing Team