CJ
Cyrella J

1 reviews | Active since Nov 2014

11 Apr 2016, 12:59

Poor Responds Timing

I would like to escalate a dispute regarding \How Discovery concluded my authorization process and the way the whole thing was conducted\". <br> <br> Till todate I have not received any feedback regarding my dispute / cancellation of membership <br> NO CALL / NO LETTER/ NO EMAIL Instead I recived an SMS instructing payment. I have send emaild / follow up emailds to their forenscis department but to no avail . I made contact with therer office today regarding payment , and spoke to a gentlment by the name of Daylin Bossworld I informed him that I sill havent receive feedback on my dispute from Discovery and that he should make a system note of this and ensure he speaks to his supervisor / manager regarding my call to day to ensuring no negative credit profile / black listing takes palce on my credit record , hence Discovery revert back to me with theire outcome in writing.<br> <br> I request that a senior computant person revert mack to me at Discoveries earliest convniance <br> "

0
Replies (1)
Discovery Health
Discovery Health's reply14 Apr 2016, 11:25
Official
Hello Cyrella ,

Thank you for your comment.

We have confirmed that you have been contacted and your query resolved, feedback has been provided to you regarding your dispute. We have also sent you the requested documents directly to your email address.

Thank you for allowing me to assist with your query.

Regards
Norman