AM
Alude M

1 reviews | Active since Nov 2018

28 Nov 2018, 18:14

Poor Proffessionals at Discovery Health

I had an accident and I was rushed to causality via Ambulance. I arrived at my Network Hospital for treatment and I was admitted into Hospital. Authorization was approved , doctor discovered I need a scope because my legiments were severely damaged. My Medical aid refused and said it was a scheme exclusion however I was admitted and my doctor has a PMB ICD 10 code, I am extremely perturbed by Discovery and I'm cancelling my membership , it hurts to know that when you need them the most they don't care about your health. I am not able to do the operation thus meaning further damage to my knee and now I have decided to contact my lawyers

0
Replies (2)
Discovery Health
Discovery Health's reply29 Nov 2018, 10:27
Official
Dear alude-alu-malgas
 Your concerns are important to us. We will contact you soon to answer your comments. 
Kind regards
Discovery Health Servicing Team 

Discovery Health
Discovery Health's reply30 Nov 2018, 14:37
Official
 Dear alude-alu-malgas We have been in touch with you to answer your comments. 
Kind regards
Discovery Health Servicing Team