jJ
jane J
1 reviews | Active since Dec 2016
04 Dec 2018, 12:33
Poor planning and unacceptable plan offerings for 2019
I am currently on Discovery Health Key Care Plus plan, lowest bracket. With the annual increases Discovery have decided to remove this bracket so my monthly premium jumps by over R500 per month. This is not practical or affordable. When I try to investigate the new starter product (Key Care Start) there is not one doctor or hospital on the West Rand - I must travel to the East Rand, Johannesburg Central, Pretoria or Vaal Triangle for a doctor or hospital. Surely this should have been addressed BEFORE the old plans were cancelled to ensure that clients can still get cover - or is that the plan - to force clients to leave Discovery and go elsewhere?
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Replies (2)0
Replies (2)Discovery Health's replyOfficial
04 Dec 2018, 13:53 Dear jane-bretton
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply04 Dec 2018, 13:53
Official
Dear jane-bretton
We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's replyOfficial
06 Dec 2018, 14:07Dear jane-bretton
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
Discovery Health's reply06 Dec 2018, 14:07
Official
Dear jane-bretton
We have been in touch with you to answer your comments.
Regards
Discovery Health Servicing Team
Discovery Health Servicing Team
