Poor onboarding process on New Business

I do believe that Discovery Health may have great products, but their catalogue is just too big. my biggest problem is the length of time it took them to load my family on my medical aid. the process is just unclear and the whole digital signature problem is just too much. companies like them should be able to issue a policy via Voice recording agreement. I have been waiting for 10 days and no joy after multiple phone calls. well you can actually verify this seeing that their calls are recorded. I phoned multiple times.

I've decided to take my business somewhere else