IS
Ian S

1 reviews | Active since Feb 2023

28 Aug 2024, 12:37

POOR MEDICAL AID EXPERIENCE

I have been paying Discovery Health for Medical Aid for the last 10 years with very hefty annual premium/contribution increases. Not a basic plan but what they call CLASSIC COMPREHENSIVE PLAN The first thing I can say is it is hardly comprehensive The very first medical procedure I am due to have in 10 years is now a reality

First thing I get is a payment shortfall of R6300 --What a really poor experience--and a waste of money--Hopefully an innovative Company can replace Discovery's poor proposition gaps

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Replies (2)
Discovery Health
Discovery Health's reply28 Aug 2024, 12:45
Official
Dear Ian V 

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible. 

Regards Discovery Health Servicing Team
Discovery Health
Discovery Health's reply29 Aug 2024, 17:20
Official
Dear Ian V 

We have been in touch with you to answer your comments.

Regards
Discovery Health Servicing Team