Poor *********** service

I've had such poor service from a consultant for my Discovery health policy changes, it's taken over 8 months to transfer to my husband's vitality which is still in progress and its been a constant struggle to have policy changes made and trying to get prompt feedback from the consultant or proper advice. At this point it's not even worth having these policies as they are unable to competently assist clients. The main task should be taking care of your clients.