Poor discovery health service

Item: Discovery Health
Rating: 1
Author: Chadwin M

I spoke to someone for 40, asking this guy to help me change medical aid plan just for him to keep on not answering the question asked. He can not even direct me to a suitable plan that will cover my op codes. What a poor medical scheme and customer service experience

Helpful (0)

Replies (2)

Discovery Health's replyOfficial

04 Dec 2025, 07:16

Dear Chadwin M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's reply04 Dec 2025, 07:16

Official

Dear Chadwin M

We’ve noted your concerns and we’re investigating the matter. We’ll contact you with feedback as soon as possible.

Regards Discovery Health Servicing Team

Discovery Health's replyOfficial

04 Dec 2025, 14:03

Dear Chadwin M

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team

Discovery Health's reply04 Dec 2025, 14:03

Official

Dear Chadwin M

We have been in touch with you to answer your comments.

Regards Discovery Health Servicing Team